We want you to be completely satisifed with the jewelry that you order on this website. If you are not satisfied, please return your jewelry for a full refund. Include a note specifying that you would like a refund. Also include your purchase order number.

If the jewelry you ordered needs to be re-sized, we will be happy to adjust the length for a $5.00 fee. Please include a check to 'EZBeads.com' along with your jewelry. Also include a note specifying the new length.

Please return jewelry to:   EZBeads.com
100 Ridge Rd., Suite 7
Chadds Ford, PA 19317

All returns must include your name, address and either your telephone number or e-mail address in case we need to contact you.


This return policy is only valid for website orders. We do not accept returns at the store.